Fleet Tracking
The Tracking board — fleet KPIs, the live map with mode tabs, the attention queue, and the shipment side panel.
Shipments → Tracking opens the Fleet Tracking board: every active shipment on one map, with the ones that need a human surfaced in an attention queue.
The KPI strip
Six clickable tiles — Total Shipments, In Transit, Arriving Today, Delay Risk (4d), Updates Overdue, AI Recommendations. Clicking a tile filters the queue below to that slice.
The map
Shipments appear as mode-colored markers (clustered when dense), with amber pins for delay-risk moves. The tabs above filter by mode: All Modes, Ocean, Air, Ground, and Drayage (active pickups only).
The attention queue
A table of the shipments worth looking at, grouped By Shipment or By Container. Columns: Shipment ID, Mode, Route, Milestone, ETA, Last update, Urgency (High / Medium / Low), AI, Drayage, Demurrage (Within free time / At risk / Overdue), and Pending approvals. When nothing qualifies: "No shipments need attention". Selecting rows opens Bulk actions — Mark attended, Snooze alert (1, 4, or 24 hours), and Assign owner (admins). Views saves the current mode, filters, and grouping locally.
Clicking a row opens the side panel with the shipment's clocks and an Open shipment full view
link to the full page. Data auto-refreshes (KPIs and queue every 30s, map every 60s); press ?
for the keyboard shortcuts, r to refresh.
Tracking links for customers are generated from the shipments list — see All Shipments; per-shipment tracking detail lives on the shipment's Tracking tab (reference).
The Trucking view
Switch Tracking view to Trucking to see every truck job on your shipments in one table: a container's Drayage, Pickups, Deliveries, a rail Last mile and Empty returns. The kind switch above the table shows one kind at a time, with a count for each.
Each row is one truck move. Its Step reads Needs a trucker, Trucker assigned, Requested, Confirmed, Picked up or Done, and Due puts the most urgent first. A row's Actions assign or change the trucker, set the appointment, Send request to the trucker, record the pickup, delivery or empty return, and Undo step (managers). Select several rows to act on them together; a change that would clear a confirmed appointment asks first.
Choose, order and save the columns and filters as a view. The same moves show on the shipment's Legs tab and its journey board, so a change in one place shows everywhere. When a trucker replies by email, the review lists the moves it applies to: tick the containers it covers before you apply it.